Terms and Conditions
​
​
Welcome to our online store!
By placing an order through this website, you agree to the following terms and conditions. Please read them carefully before making a purchase.
​
--- 1. General Information We are a small business and take great care to ensure that all products are of high quality and packaged securely. If you have any questions about our products or policies, feel free to get in touch before ordering.
--- 2. Orders All orders are subject to availability and confirmation of payment. Prices are listed in GBP and may be subject to change without notice.
--- 3. Shipping We aim to dispatch orders within 1-2 working days. Delivery times may vary depending on your location and chosen shipping method. We are not responsible for any delays caused by postal services or customs.
--- 4. Returns & Refunds We hope you'll love your purchase! However, if you wish to return a product, please note the following: You must contact us first before sending any item back. Returns are accepted only if the product has not been used and the packaging has not been opened. You must provide clear photo evidence showing that the item is unused and in its original, unopened packaging. If the return is approved, you will receive instructions on how to return the item. Return postage costs are the responsibility of the customer unless the item was received damaged or faulty. Used products cannot be returned or refunded under any circumstances.
--- 5. Damaged or Faulty Items If you receive a damaged or faulty item, please contact us within 48 hours of delivery with clear photos and a description of the issue. We will do our best to resolve the problem quickly.
--- 6. Liability We are not liable for any indirect, incidental, or consequential damages resulting from the use or misuse of products purchased through this store.
--- 7. Changes to Terms We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Your continued use of the site constitutes acceptance of these changes.
​
​
​
​
​